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About InteleTravel
- How It Works
- Our Guarantee
- History
- Awards
- Media Resources
- FAQ
Travel Resources
For Advisors
For Travellers
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About InteleTravel
- How It Works
- Our Guarantee
- History
- Awards
- Media Resources
- FAQ
Travel Resources
For Advisors
For Travelers
Login

News & Articles

InteleTravel Blog
In the News
Media Resources

Press Inquiries

For press inquiries, please contact:

U.K. Media
Jeremy Skidmore
js@jeremyskidmore.com
+44 7767 495302

U.S. Media
Greg Salsburg
greg@stir-communications.com
+1 (561) 386 8064

Brand Assets

Company Overview (PDF)
Logos (ZIP)
Press Images (ZIP)
Anything Else (ZIP)

Company Overview

Headquartered in Delray Beach, FL, InteleTravel is the world's oldest and largest host travel agency with a growing network of more than 70,000 independent travel advisors in the U.S., U.K., Mexico, and Caribbean.

InteleTravel is recognised by every major travel supplier, including every resort and hotel brand, cruise line, vacation company, car rental agency, and tour operator in the world.

Over the course of its 30-year history, the company has earned a reputation for its leadership in travel sales, robust preferred supplier relationships, innovative agent education programmes, and cutting-edge travel technology.

Leadership Team

James Ferrara

Co-founder & President

Tara Minson

Executive Vice President

David Spinelli

Senior Vice President of Industry Relations

Meet our team

Trusted Advisors

InteleTravel and its leaders serve on the advisory boards of many leading organisations and brands across the travel industry, including:

Cruise Lines International Association

STARBoard Advisory Board

American Airlines Vacations

Advisory Board

Apple Leisure Group Vacations

Host Advisory Board

About InteleTravel
- How It Works
- Our Guarantee
- History
- Awards
- Media Resources
- FAQ
Travel Resources
For Advisors
For Travellers
Login

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CONSUMER PROTECTION

ATOL – Air Travel Organisers Licence

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL financial protection scheme through our supplier partners (travel brands). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask your agent to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking condition information or for more about financial protection and the ATOL certificate go to www.atol.org.uk/ATOLCertificate

ABTA – The Travel Association

Book with Confidence. We are a member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. All the package holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available. Find out more at http://abta.com/go-travel/before-you-travel/travel-tips/financial-protection-3

Travel and Destination Advice

For the latest travel advice from the Foreign, Commonwealth and Development Office including security and local laws, plus passport and visa information, click here https://www.gov.uk/foreign-travel-advice

Complaint dispute resolution

Because the contract(s) for your travel arrangements is between you and the principal(s) or supplier(s), any queries or concerns relating to the travel arrangements should be addressed to them. If you have a problem whilst on holiday, this must be reported to the principal/supplier or their local supplier or agent immediately. If you fail to follow this procedure there will be less opportunity to investigate and rectify your complaint. The amount of compensation you may be entitled to may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, write to the principal/supplier. You will see the name and address plus contact details in any confirmation documents we send you. We will of course assist you with this if you wish – please contact your InteleTravel agent and copy Customer Services at CustomerServiceUK@InteleTravel.com. If the matter cannot be resolved and it involves us or another ABTA Member then you have the option to use ABTA’s ADR scheme, approved by the Chartered Trading Standards Institute, see abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of notifying us of your complaint; it will not determine how your complaint should be resolved.

ABTA membership

Find out more HERE http://abta.com/find-a-member

InteleTravel.uk is a Member of ABTA. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com

Links to other websites

On this site you will find links to other third party websites. These are for your convenience only and InteleTravel.uk is not responsible for the content of the third party site.

Data protection, cookie & privacy policy

Please see link to our Privacy Policy stating what data we collect and what the personal information will be used for, who it will be passed to, etc. You have the right to see the personal data we hold about you, and to request modification or deletion. This site uses cookies, as explained in our Privacy Policy. If you use this site without adjusting your cookies settings, you agree to our use of cookies.