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Commissions are “earned” when InteleTravel.com receives payment from the Travel Supplier (hotel, cruise line, etc.), typically 30 – 60 days after travel has been completed. Please do not request commissions upon purchase and payment, prior to travel, immediately after travel is complete, or any time prior to 60 days after travel is complete. Commissions are paid to you 10 days following the close of the month in which commissions are paid to InteleTravel.com by the supplier. So if InteleTravel.com receives a commission from the hotel, vacation supplier or cruise line in February, you receive payment in March. Commission are paid using Hyperwallet partner. You will get an email notification when your commissions are available in your Hyperwallet account. To claim your commission and choose how you will want to be paid (direct deposit, credit card or paper check) you must set up an Hyperwallet account. Note some fees apply. All questions regarding Hyperwallet account set up, access or payment methods should be directed to Hyperwallet.
For more information, visit our Knowledgebase.
For questions regarding setting up, changing or accessing your Hyperwallet account, click here.
Commissions are “earned” when InteleTravel.com receives payment from the Travel Supplier (hotel, cruise line, etc.), typically 30 – 60 days after travel has been completed. Please do not request commissions upon purchase and payment, prior to travel, immediately after travel is complete, or any time prior to 60 days after travel is complete. Commissions are paid to you 10 days following the close of the month in which commissions are paid to InteleTravel.com by the supplier. So if InteleTravel.com receives a commission from the hotel, vacation supplier or cruise line in February, you receive payment in March. Commission are paid using Hyperwallet partner. You will get an email notification when your commissions are available in your Hyperwallet account. To claim your commission and choose how you will want to be paid (direct deposit, credit card or paper check) you must set up an Hyperwallet account. Note some fees apply. All questions regarding Hyperwallet account set up, access or payment methods should be directed to Hyperwallet.
For more information, visit our Knowledgebase.
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InteleTravel (UK)
25 Cabot Square, 11:87
Canary Wharf
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Registration No. 10983417
© Copyright 2022 InteleTravel.uk. All rights reserved. Privacy Terms of Use Agency Terms of Business Accessibility
InteleTravel has recently been granted an ATOL, and is in the process of updating its terms and conditions. In the meantime, many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL financial protection scheme through our supplier partners (travel brands). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask your agent to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking condition information or for more about financial protection and the ATOL certificate go to www.atol.org.uk/ATOLCertificate
Book with Confidence. We are a member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available. Find out more at http://abta.com/go-travel/before-you-travel/travel-tips/financial-protection-3
Because the contract(s) for your travel arrangements is between you and the principal(s) or supplier(s), any queries or concerns relating to the travel arrangements should be addressed to them. If you have a problem whilst on holiday, this must be reported to the principal/supplier or their local supplier or agent immediately. If you fail to follow this procedure there will be less opportunity to investigate and rectify your complaint. The amount of compensation you may be entitled to may be reduced or you may not receive any at all depending upon the circumstances. If you wish to complain when you return home, write to the principal/supplier. You will see the name and address plus contact details in any confirmation documents we send you. We will of course assist you with this if you wish – please contact your InteleTravel agent and copy Customer Services at customerservice@inteletravel.com. If the matter cannot be resolved and it involves us or another ABTA Member then you have the option to use ABTA’s ADR scheme, approved by the Chartered Trading Standards Institute, see abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of notifying us of your complaint; it will not determine how your complaint should be resolved.
Find out more HERE http://abta.com/find-a-member
InteleTravel.uk is a Member of ABTA. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com
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